Intimate Designer Apparel is dedicated to providing women of all sizes with some of the most beautiful and unique designer names in intimate apparel. At Intimate Designer Apparel, we showcase apparel by exquisite designers, such as Chantelle, Jones of New York, Via Nicci, Oscar de la Renta, Betsey Johnson, and Carole Hochman, etc. while also offering beauty to the petite and full size woman. At our specialty store, you'll find tasteful lingerie, sleepwear, and bras & panties of good quality and comfort. As you slip into our lingerie, you will be delighted with its beauty as well as the pricing of the lingerie our store carry.
Our customer service representatives are friendly and responsive, and we are committed to making sure that all of our customers are 100% satisfied.
Customers can contact us in several ways:
VISIT OUR LOCATION: I.D.A. LINGERIE
TANTALLON SHOPPING CENTER
10735 Indian Head Highway
Fort Washington, Maryland 20744
(301)292-1142
Find us on the map
Customer Service Number 1-301-292-1142
Facsimile 1-301-861-3274
Mailing Address same as location (above)
Via e-mail customerservice@intimatedesignerapparel.com
To help us better serve you, please send us your comments and/or suggestions
customerservice@intimatedesignerapparel.comCustomer Service
We, at Intimate Designer Apparel, take great pride in the products we sell. Our customer service representatives are friendly and responsive, and we are committed to making sure that all of our customers are 100% satisfied. If you are not satisfied with an item(s), we will assist you with a refund or exchange. However, for health reasons, we will not accept worn, damaged or abused
item(s) or items returned without original tags. Please click to see our policies:
Return Policy
Shipping and Handling
Credit Cards
Money Orders
Return/Exchange Policy
As soon as we receive a return, we promptly began the process of issuing a credit. Shipping and handling fees are not refundable. Refunds for items returned (with a receipt) within thirty (30) days of the date of purchase will be credited in the same form as the original payment type. Please allow up to two billing cycles for a refund to appear on your credit card statement. Refunds for items returned (without a receipt) within thirty days of the date of purchase will be in the form of a merchandise credit. Special offers may be subject to reduction by a return/exchange or cancellation. Returned items are subject to a 20% restocking fee. Please call customer service to receive authorization for a return before returning your merchandise.
We strongly urge you to use certified or insured mail, as we cannot be responsible for items lost in the mail.
Shipping and Handling
If your order is in stock, it will be processed within 48 to 72 hours after we receive your order. Once your order is processed, we ship most in-stock items within 3 business days (Monday - Friday, excluding holidays), and on occasions when we can't, we'll let you know.
Credit Cards
We accept Visa, MasterCard and American Express for online credit card payments. We will authorize a charge to your credit card once we have verified your order.
Please note: During our special offer, no shipping/handling charges will be added to your purchase.
Idalingerie.com is a secure internet website. We want our customers to feel that when ordering from our store, the information they provide is secure. At idalingerie.com your security is a priority. To protect the information you provide us and to provide you with credit card security, we use Card International.
To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser. Sometimes the letters https appear in your brower during checkout.
If at any time you are uncertain about the security of our site, please visit our Privacy Policy page or call our Customer Service line at 1-800-966-1142. To phone in an order, call our toll-free ordering line at 1-800-966-1142 or reach our store at (301)292-1142, and a customer service representative will be happy to help you.
Money Orders:
Please make money order payable to:
I.D.A. LINGERIE
TANTALLON SHOPPING CENTER
10735 Indian Head Highway
Fort Washington, Maryland 20744
International Money Orders:
We do accept International Money Order(s) at:
I.D.A. LINGERIE
TANTALLON SHOPPING CENTER
10735 Indian Head Highway
Fort Washington, Maryland 20744
*Note: Please do not forget to include your Order # on the front of your Money Order.